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General Questions

How do the lights look during the day?

The Trimlight channel light system and downlights maintain a subtle presence during daylight hours, blending with the surroundings and remaining almost invisible from the street. With a diverse range of aluminum color options to match your trim, the light systems can complement the exterior aesthetics of your home or business, appearing as a deliberate and integrated element of the overall design. The channel lights are strategically installed in sections, creating a sophisticated “crown-molding” effect on the exterior trim.

Can I set my lights to pure white or warm white?

Yes! The Trimlight Edge app includes settings for pure white and warm white.

Is Trimlight HOA approved?

Obtaining HOA approval may be necessary before installing Trimlight. We recommend reviewing your HOA guidelines or contacting an HOA representative for clarification. Most of our customers have been successful in securing HOA approval for Trimlight installations if needed.

How much does Trimlight cost?

The cost is determined by the dimensions of your home or business, as well as the size of the outdoor area where you want Trimlight installed. Requesting your personalized quote is a straightforward process, and we’re here to address any further inquiries you may have about pricing.

Can I install my own lights?

Every Trimlight product must be installed by our professional lighting technicians.

Do I have to be home for the installation?

As our Trimlight technicians may require access to an area within your home to install the controller box, your presence is necessary during the installation on the first day. The duration of the installation may vary, typically taking 1-3 days depending on the scale of the project.

Do the lights use a lot of electricity?

Trimlight’s LED lighting technology is 10x more efficient than incandescent lighting. Each diode uses .6 watts of power.

Can I pair Trimlight to my home internet network?

The Trimlight system can be paired to some home networks, but there are a lot of variables outside our control including the type of router/modem, firewall settings, and other obstacles. We cannot guarantee Trimlight will connect to your network.

What do I do if a light goes out?

Contact us! We will make sure your light is quickly replaced.

Where do you install the controller box?

We install the controller box on an interior wall inside a garage or carport.

Can I take my lights with me if I move?

Trimlight is a permanent fixture and cannot be removed and used again after installation. If you decide to sell your home, your Trimlight is a great feature to show interested buyers!

Trimlight Edge App Questions

How do I learn to use the app?

After installation, one of our team members will show you the basics of the app. Additionally, you can find many app tutorials by visiting our resources page.

Can I schedule my lights to turn on and off?

You can program your lights to turn on and off at your preferred times and on specific days by using the Trimlight Edge app. No need to worry if you go on vacation and forget to adjust your light schedule! You can make changes to your light schedule any time you can connect to the app.

Can I turn my lights on and off when I’m not home?

You can control Trimlight channel lights and downlights from anywhere you can connect to WiFi by using the Trimlight Edge app.

What are my light color options?

Trimlight’s RGB technology offers 16 million color options that you can choose from in the Trimlight Edge app. You do not need to know specific color codes! The app color wheel makes color selection easy.

Does the Trimlight Edge app come with premade light patterns I can use?

You can choose from 180 pre-designed light patterns to simplify your holiday decorating. If you want to learn more about the preset options, check out this video.

Can I create my own patterns?

You can get creative with Trimlight and design your own light patterns! If you want to learn more about creating patterns, check out this video.

How many patterns can I save?

You can save up to 60 patterns at a time.

How do I sync my lights to music?

There are three ways you can connect your Trimlight system to music, and you can learn about each option by watching this video.

Can I control my trimlight from my computer?

The Trimlight system can only be controlled by the app and works with Android and Apple devices.

Will the app work with both Apple and Android products?

Yes! The Trimlight Edge app works with both Apple and Android devices.

Product Warranty Questions

What type of warranty do you provide?

Trimlight is backed by a lifetime manufacturer’s product warranty, providing coverage for all system components. Under standard usage, your Trimlight system is expected to last between 20-30 years, though its lifespan is contingent on your usage. Please check out our resources page for more warranty information.

Does the warranty cover any labor costs?

The warranty covers labor costs related to faulty and malfunctioning system components for one year. Please check out our resources page for more warranty information.

How do I submit a warranty claim?

Please contact us here to start your claim!

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Serving Tri-Cities, Tennessee

Holston Valley Trimlight is your go-to outdoor lighting installation company in the Tri-Cities! We proudly install Trimlight for homes and businesses in Kingsport, Johnson City, Bristol, and the surrounding counties. If you have questions about Trimlight or want to know if we service your location, please contact us.

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